001 / Operating Partner

When Growth
Starts Breaking
Things.

I'm an operator, not another advisor. I come in during the hard moments, build the infrastructure your company needs to scale, and leave it in better shape than I found it. Done it twice through acquisition.

Los Angeles, California

Est. 2024

Nick Martin, founder of OpsHQ

Nick Martin

Founder, Operating Partner

PL. 01

20+

Years operating

Acquisitions

300+

Vendor network

30%

Forecast accuracy gain

002 / About

Twenty years inside companies that had to grow up fast.

I have spent two decades running operations at companies on the line between scrappy and serious. Sometimes the line moves under your feet. That is usually when I get the call.

My work is rarely glamorous. Migrations. Integrations. Vendor networks. Forecasting. The plumbing that decides whether a Series B company becomes a Series C company or quietly stalls.

I have been through two acquisitions as an operator on the inside. I know what it costs when the systems are not ready, and I know how to get them ready without breaking the team that has to live with the choices.

Selected Experience

AnaplanNarvarLumiSyrup TechGoogleSpotifyActivision

003 / Work

Selected projects.

A short list of engagements where the work changed the trajectory of the business. Full case studies available on request.

01

Anaplan

GTM Integration

Led the five-month migration from HubSpot to Salesforce across a six hundred million dollar revenue organization. Rebuilt the GTM data model so revenue, marketing, and finance worked from one source of truth.

SalesforceGTM SystemsRevenue Ops

$600M ARR

Scale of org

02

Narvar

Post-Acquisition Integration

Integrated Lumi into Narvar after acquisition. Stood up a Metabase business intelligence layer used by more than one hundred operators daily. Aligned two operating systems without breaking either.

M&A IntegrationBI PlatformOrg Design

$100M+ ARR

Scale of org

03

Lumi

Series A to Acquisition

Built and ran the operating function from Series A through acquisition. Grew a vendor network of more than three hundred partners and drove error rates from over six percent to under one percent at scale.

Supply ChainVendor NetworkQuality

200M+ units/yr

Scale of org

004 / Approach

How I work.

Three principles, in order. They sound simple. They are not easy to hold to when the quarter is closing.

01

Diagnose before prescribing

First week is listening. Customers, team, data, vendors. The real problem is rarely the one in the brief.

02

Build for the team you will have

Systems that depend on heroes break. I design process and tooling for the operators who will run it after I leave.

03

Leave without leaving a gap

Documented. Hired. Handed off. Success is the day no one needs to call me.

005 / Contact

Tell me what's breaking.

One conversation, no decks. If it's a fit we'll talk scope. If it isn't, I'll point you to someone better suited.